Refund policy
General Policy
We do not accept returns and do not provide refund on all our items.
Damaged Items
If your order arrives damaged, you are eligible for a replacement.
Replacement Process:
To initiate a replacement, please follow these steps:
- Contact Us: Email us at hurida.info@gmail.com within 5 days of receiving the package, with your order details and a description of the damage with supporting pictures.
- Review: We will review your request and verify the information provided.
- Approval: If your request is accepted, we will send you a replacement product at no additional cost.
4. Timeframe:
Please allow us a reasonable timeframe to process your request, typically within 2-3 business days.
Thank you for your understanding, and we appreciate you!